.Five9 (FIVN) has actually been actually granted the 2024 Aragon Study Technology Award for Artificial Intelligence Connect with Centers and also named a Leader in 2 Aragon Investigation Entire world reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. The business was actually identified as the best critical seller in the AI Agent Operating systems report.At the center of Five9’s advancement is their vision for The brand new CX, where AI Brokers as well as AI-empowered Human being Representatives work together to provide hyper-personalized consumer adventures. The provider recently presented brand-new improvements including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use technology in market advancement as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally called a Forerunner in The Aragon Investigation Globe for AI Representative Operating Systems in the ICC, 2025 and Aragon Analysis Entire World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has been named a winner of the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Contact Centers. Also, Five9 has actually been actually named a Forerunner in pair of Aragon Research Globe files: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Study highlights Five9’s setting as a leader in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 file positions Five9 as the most
critical merchant rated in
the document, realizing Five9 s strategic eyesight for AI-driven development in CX. At the center of the innovation is actually Five9’s vision for The NEW CX where AI Representatives as well as AI-empowered Human Professionals team up to supply hyper-personalized, effortless customer experiences. Through inspiring businesses to supply transformative customer interactions while reducing expenses and enhancing efficiency, Five9 is setting brand-new specifications for AI-powered services in the call facility sector.
AI is actually fundamental for producing remarkable customer expertises, and also our team are honored to be pinpointed by AragonResearch as cutting-edge for our attempts to drive the smart get in touch with facility onward, mentioned Jonathan Rosenberg, Principal Innovation Policeman as well as Director of AI, Five9. Our concentration has actually been, and also are going to continue to be, helping businesses deliver those adventures with easy-to-use devices as well as functionalities. Along with each new advancement, our company take a step forward for both Five9 and also for the market in its entirety.
The Aragon Study Development honor recognizes companies leveraging speculative use of innovation to not just conform as markets modify, but to definitely interrupt and also inform exactly how their markets will advance. Five9 was formally shown along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s dedication to development, specifically its own eyesight for blending artificial intelligence Professionals as well as AI-empowered Person Representatives, is establishing a brand-new standard for exactly how services can easily deliver hyper-personalized and also smooth consumer knowledge, stated Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Investigation. This honor and also report recognition improves Five9’s dedication to supplying artificial intelligence advancements for CX.
Earlier this year, the business presented brand-new improvements, featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Professionals, that completely transform the way business come close to CX, steering much better results for each customers and agents. Regarding Five9. The Five9 Smart CX Platform, powered through Five9 Genius AI, provides a comprehensive rooms of options to energy AI-elevated consumer expertises that supply far better company outcomes and also Take Happiness to CX.
Our merged cloud-native offering enables hyper-personalized customer adventures and even more empowered employees, making every client communication extra connected, simple and easy, as well as individual. Trusted through 2,500 +clients and 1,400+ partners globally, Five9 brings together the energy of AI, our platform, as well as our individuals to drive AI-elevated CX.To read more, browse through www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Set aside.
The identification of an Aragon Analysis honor champion is actually not a recommendation through Aragon Analysis of any supplier, product, or service. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards performed Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 won the 2024 Aragon Study Development Award for Artificial Intelligence Connect With Centers as well as was actually named a Leader in two Aragon Investigation Globe records: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand new AI products carried out Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to change customer experience administration.How carries out Five9’s( FIVN )BRAND NEW CX sight impact customer support? Five9’s NEW CX vision integrates AI Representatives along with AI-empowered Individual Representatives to supply hyper-personalized, straightforward consumeradventures while lessening costs and boosting effectiveness.
What was Five9’s( FIVN) tactical position in the Aragon Study Entire world 2025 record? Five9was placed as the absolute most critical merchant in the artificial intelligence Broker Platforms in the ICC, 2025 file, recognizing their key eyesight for AI-driven innovation in CX. When carried out Five9( FIVN) get the AragonInvestigation Technology
Award
?
Five9 was actually officially shown along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.